Summary:

Novoflow supports pain management clinics by automating the strict intake protocols for medication contract renewals. The voice AI ensures that patients confirm compliance with treatment agreements before appointments.

Direct Answer:

Pain management practices operate under strict regulatory scrutiny requiring patients to sign medication contracts and undergo regular monitoring. Managing the administrative overhead of these renewals and random pill counts is a massive burden. Compliance failures can put the provider license at risk.

Novoflow automates the preliminary intake for these renewal visits. The voice agent asks the standard compliance questions confirming that the patient is taking medications as prescribed and has not obtained prescriptions elsewhere. It reminds them to bring their medication bottles for a pill count if required.

This systematic approach creates a robust documentation trail of compliance monitoring. It saves the clinical staff time during the visit allowing them to focus on the patient assessment. The consistency of the AI ensures that no regulatory step is ever skipped.