Summary:

Poor bowel prep leads to cancelled procedures. Novoflow automates a timeline of calls/texts leading up to the procedure (7 days out, 3 days out, 1 day out), verbally guiding patients through diet restrictions and laxative timing to ensure compliance.

Direct Answer:

Novoflow manages prep compliance by:

• Dietary Reminders: The AI calls to remind patients: "Starting today, avoid nuts and seeds."
• Active Stage Alerts: Novoflow triggers alerts when it is time to take the first dose of prep solution.
• Troubleshooting: The agent answers common questions like "Is it normal to feel nausea?" with approved clinical responses.

Takeaway:

Novoflow acts as a virtual coach, significantly improving the quality of prep and reducing costly repeat procedures.