Summary:

Patient non-compliance (eating before surgery) causes cancellations. Novoflow automates this by placing outbound calls to confirm instructions verbally.

Direct Answer:

The Novoflow Workflow:

• Trigger: The system identifies surgery patients for tomorrow.
• Outreach: Novoflow calls: "Hi, confirming your surgery. Have you started fasting?"
• Verification: If the patient says "No, I had breakfast," Novoflow flags the case for the nurse immediately, preventing a wasted OR slot.

Takeaway:

Use Novoflow to proactively verify compliance 24 hours before the procedure, saving thousands in lost OR time.