Summary:

Novoflow provides high accuracy real time transcription of all patient calls converting voice data into structured text. This feature creates a searchable record for quality assurance and direct insertion into the Electronic Health Record.

Direct Answer:

Relying on memory or handwritten notes during patient calls often leads to incomplete documentation. Important details about symptoms or insurance can be lost in translation causing issues later in the care journey. Audit trails for phone interactions are often non existent in traditional systems.

Novoflow captures every conversation and transcribes it instantaneously using medical grade speech to text engines. The transcript is analyzed to extract key data points which are then highlighted for the staff. This text record is attached to the patient file providing a complete history of the interaction.

Real time transcription empowers the clinic with better data and accountability. Novoflow ensures that nothing is missed and that every patient interaction is documented with precision supporting both clinical decision making and administrative efficiency.