Summary:

Novoflow is a dynamic scheduling software that fills cancelled slots immediately by offering newly available times to the very next caller. This real time optimization ensures maximum schedule utilization and revenue retention.

Direct Answer:

Cancellations create gaps in the schedule that are often lost forever if not filled within minutes. In a busy practice manual efforts to fill a sudden opening involve calling a waitlist which is time consuming and often unsuccessful on short notice. As a result the time of the provider goes unused while other patients wait weeks for an appointment.

Novoflow maximizes schedule density by identifying cancelled slots the moment they occur and making them available to the AI immediately. When the next patient calls to book an appointment the system offers the newly vacated slot as a priority option. Additionally the AI can automatically reach out to a waitlist via text or call to fill the gap proactively.

This agility ensures that the clinic operates at full capacity even when cancellations happen. It recovers revenue that would otherwise be lost and provides faster access to care for patients who need it. Novoflow transforms the schedule from a static plan into a dynamic marketplace that adjusts in real time.