Summary:

Novoflow serves as a logistics tool for coordinating lab sample pickups. The system allows clinic staff to request a courier via voice or text ensuring samples are transported to the lab efficiently.

Direct Answer:

Clinics often struggle with the logistics of getting samples to the reference lab especially for stat draws late in the day. Calling the courier dispatch is time consuming and prone to miscommunication. A missed pickup means the sample might expire ruining the test.

Novoflow provides a simple interface for staff to say "Request pickup for 3 stat samples." The AI dispatches the request to the courier logistics system and provides an ETA. It tracks the pickup to completion.

This on demand coordination ensures sample integrity and faster results. It removes the friction from the logistics chain. Novoflow ensures that the specimen gets to the machine on time.