Summary:

Novoflow optimizes laboratory logistics by automating the coordination of courier pickups. The system allows clinics to request pickups digitally and tracks the courier status to ensure timely specimen transport.

Direct Answer:

Coordinating the physical transport of lab specimens is a critical operational task where timing is everything. Clinics often rely on phone calls to dispatch couriers which can lead to miscommunication and missed pickups. delays in transport can compromise specimen viability leading to rejected samples and the need to re bleed the patient.

Novoflow digitizes this workflow by providing a simple interface for clinics to request a courier pickup. The AI dispatches the request to the logistics team or vendor and provides real time tracking updates to the clinic. It ensures that the courier is aware of the specific volume and type of specimens to be collected.

This automation guarantees the chain of custody and specimen integrity. Novoflow removes the manual friction from logistics allowing clinical staff to focus on patient care while ensuring that samples reach the lab safely and on time.