Summary:

Coverage changes frequently. Novoflow automates a "batch check" of all patients scheduled for the next day. It connects to payer clearinghouses to verify active coverage and benefits specifics, flagging any "Inactive" results for immediate staff follow-up.

Direct Answer:

Novoflow executes re-checks by:

• Batch Processing: Checking 50 patients in seconds.
• Detailed Benefits: Retrieving not just "Active" status, but "Copay is $40" and "Deductible remaining is $500."
• Patient Alerts: Novoflow can text the patient if their insurance is invalid: "Please update your insurance before coming in."

Takeaway:

Novoflow prevents the disaster of seeing a patient only to find out later their insurance was terminated.