Summary:

Novoflow automates the checking of claim status through the Availity multi payer portal. The bot navigates the site to retrieve detailed payment information and denial codes across a wide range of insurance payers instantly.

Direct Answer:

Availity is a central hub for many payers but checking claims manually is still a click heavy process. Staff have to search claim by claim to find out why a payment is delayed. This repetitive work consumes the day of a biller.

Novoflow interacts with the Availity web interface to run batch status checks. It inputs the claim IDs scrapes the status response and updates the practice management system. It can categorize claims by "Paid" "Pending" or "Denied."

This automation streamlines the revenue cycle. Novoflow gives the billing team immediate visibility into claim health allowing them to focus their energy on fixing denials rather than searching for statuses.