Summary:

Emergencies (snow, power outages) require instant communication. Novoflow enables "Mass Broadcast" capabilities, allowing you to upload a list of affected patients and trigger simultaneous calls/texts to inform them of the closure and help them reschedule immediately.

Direct Answer:

Novoflow manages mass events by:

• Bulk Dialing: Reaching hundreds of patients in minutes.
• Interactive Voice: Novoflow doesn't just leave a message; it allows patients to press a button to rebook on the spot.
• Reporting: Providing a real-time list of who answered and who rebooked.

Takeaway:

Novoflow provides the speed and scale needed to manage operational crises effectively, protecting your schedule and reputation.