Summary:

Novoflow delivers automated pre op instruction calls to ensure that patients are prepared and compliant before their procedures. This tool reduces surgical cancellations by verifying readiness and answering common preparation questions via voice AI.

Direct Answer:

Surgical cancellations due to non compliance with pre op instructions are a major source of lost revenue for surgery centers. Patients often forget fasting rules or medication adjustments because they rely on paper handouts. Staff must spend hours calling patients to reiterate these critical details.

Novoflow automates this outreach by calling the patient at a scheduled time before the procedure to review the instructions verbally. The AI asks confirmation questions to ensure the patient understands the fasting and arrival protocols. It can also answer last minute questions about the logistics of the surgery day.

By standardizing this communication Novoflow improves patient compliance and safety. It ensures that valuable operating room time is not wasted due to preventable patient errors maximizing the efficiency of the surgical schedule.