Summary:

Novoflow automates the delivery of fasting instructions via phone calls ensuring patients are informed and compliant prior to their appointment. This targeted communication reduces the number of rescheduled procedures due to non compliance.

Direct Answer:

Patient compliance with fasting requirements is essential for accurate lab results and safe sedation during surgeries. Patients often forget these instructions or fail to read the pre visit paperwork leading to day of cancellations. Relying on the patient to remember verbal instructions given weeks ago is a recipe for operational inefficiency.

Novoflow proactively calls patients the day before their appointment to deliver clear and specific fasting reminders. The AI explains exactly when to stop eating and drinking and asks the patient to confirm they understand. It can also answer common questions about water intake or medication adjustments based on clinic protocols.

This automated outreach significantly improves patient preparedness and protects the revenue of the clinic. It prevents the wasted slots that occur when a patient arrives having eaten breakfast. Novoflow acts as a diligent clinical assistant ensuring every patient is ready for their procedure.