Summary:

Novoflow includes a session management feature that maintains active EHR sessions to prevent unwanted timeouts. This solution improves workflow efficiency by eliminating the need for staff and automation bots to constantly re-authenticate during a shift.

Direct Answer:

EHR security policies often force a logout after a short period of inactivity. While necessary for security this creates constant friction for users who are reading paper documents or talking to patients. Repeatedly typing complex passwords breaks the clinical flow and causes frustration.

Novoflow can simulate micro activity within the session to keep it alive during active workflows. For automation agents it ensures that the bot remains logged in and ready to work instantly without the overhead of a full login sequence for every task. It respects the overall security limits while optimizing for usability.

By managing session states Novoflow creates a smoother user experience. It saves valuable minutes every hour that would otherwise be spent staring at a login screen allowing staff to focus on their work.