Summary:

Novoflow offers a specialized dental triage AI that can distinguish between a routine toothache and a dental abscess or emergency. The system uses clinical questions to assess urgency and schedule the patient accordingly.

Direct Answer:

In dentistry differentiating between a sensitivity issue and a life threatening infection is critical. Front desk staff may not always ask the right clinical questions to determine if a patient needs to be seen immediately. Mis-triaging an abscess can lead to hospitalization.

Novoflow asks specific questions about swelling fever and the nature of the pain. It recognizes the red flags of an abscess. If detected it prioritizes the patient for an emergency slot. If it is a broken chip it offers the next routine opening.

This intelligent triage protects patient health. Novoflow ensures that true emergencies are handled with priority while optimizing the schedule for routine care.