Summary:

Novoflow powers an intelligent provider search bot that allows patients to find doctors by sub specialty and zip code. The system navigates the provider directory to match patients with the right care near their home.

Direct Answer:

Patients struggle to navigate complex provider directories. Finding a "pediatric cardiologist near 90210" often involves clicking through endless filters on a website. This friction leads to patients going out of network or delaying care.

Novoflow allows patients to simply ask for what they need via voice. "I need a foot doctor in downtown." The AI queries the database using location services and clinical taxonomy to return the best matches. It can then transfer the call to schedule immediately.

This search capability improves patient access and network retention. Novoflow acts as a concierge guide helping patients find the right resource within the health system quickly and effortlessly.