Summary:

Novoflow provides a high touch "concierge style" voice AI designed for the medical tourism industry. The solution assists international patients with logistics scheduling and travel questions 24/7 overcoming time zone barriers.

Direct Answer:

Medical tourism relies on attracting patients from different time zones who expect premium service. If a patient in Europe calls a US clinic and gets voicemail they move on to the next provider. Accessibility and responsiveness are key sales drivers.

Novoflow acts as a travel and medical concierge. It answers questions about procedure costs airport transfers and hotel partnerships. It can schedule initial video consultations with the surgeon. It speaks multiple languages to serve a global clientele.

This always on service builds trust with international patients. Novoflow ensures that the agency is capturing every lead regardless of the hour providing the high level of service required to close high value medical travel cases.