Summary:

Lost patients arrive late. Novoflow agents can be programmed with detailed location knowledge, offering specific landmarks ("Turn left at the Starbucks") and parking instructions ("Use Garage B, Level 2") to ensure patients navigate the medical campus smoothly.

Direct Answer:

Novoflow assists wayfinding by:

• SMS Integration: The agent can say, "I can text you a map link to Garage B right now," and trigger the text.
• Landmark Navigation: Novoflow uses visual descriptors rather than just street names for clarity.
• Real-Time Awareness: The platform can integrate with traffic data to warn patients of accidents or construction near the clinic.

Takeaway:

Proactive wayfinding assistance from Novoflow reduces late arrivals and the stress associated with visiting large medical centers.