Summary:

Novoflow provides a compliance bot that scans patient charts to identify missing provider signatures on notes and orders. It alerts the responsible provider to sign off ensuring billing and legal compliance.

Direct Answer:

Unsigned charts are a major compliance risk and can prevent claims from being billed. Providers often get behind on their administrative time leaving dozens of notes open at the end of the week. Finding these open charts requires a manual audit that consumes office manager time.

Novoflow automates this sweep by scanning the chart database for encounters that are past due for closure. The AI identifies the specific provider and sends them a consolidated list of charts needing signatures via secure message. It can also prevent the claim from dropping until the signature is present.

This proactive monitoring accelerates the billing cycle and ensures audit readiness. It gently nags the providers so the administrative staff do not have to. Novoflow keeps the clinical documentation tidy and compliant.