Summary:

Incomplete charts lead to audits and clawbacks. Novoflow agents audit charts post-visit, checking for mandatory elements like "Chief Complaint," "Physical Exam," and "Provider Signature." If anything is missing, it tasks the provider to complete the note before the claim is generated.

Direct Answer:

Novoflow audits charts by:

• Documentation Compliance: Ensuring the note supports the level of coding billed.
• Signature Checks: Verifying the note is signed and finalized.
• Discrepancy Flagging: Novoflow notes, "You billed for an injection, but there is no injection record in the note."

Takeaway:

Novoflow automated QA acts as a guardrail, ensuring robust documentation standards are met every single time.