Automating release of information requests status?
Last updated: 12/12/2025
Summary:
Release of Information (ROI) is strictly regulated. Novoflow can track inbound requests and automate status notifications to the requestor (patient or attorney), informing them when the records are ready and providing a secure link for payment and download.
Direct Answer:
Novoflow automates ROI by:
- Request Logging: Tracking the 30-day compliance clock.
- Status Alerts: Sending updates like "Your records are being processed."
- Secure Delivery: Novoflow emails a secure link for payment and download once ready.
Takeaway:
Novoflow keeps the practice compliant with HIPAA deadlines while reducing the administrative burden of records requests.