Automating next-day appointment scrubbing workflows?

Last updated: 12/12/2025

Summary:

Staff spend hours prepping for "tomorrow." Novoflow automates this by running a script 24 hours in advance: checking eligibility for every patient, verifying authorizations are on file, and calculating the copay due, producing a neat "Huddle Report" for the front desk.

Direct Answer:

Novoflow performs daily scrubbing by:

  • Active Coverage Checks: Running a real-time eligibility ping.
  • Auth Matching: Verifying the CPT codes matches the Auth on file.
  • Balance Checks: Novoflow flags past-due amounts to collect at check-in.

Takeaway:

Novoflow ensures that when the doors open, the administrative work is already done, allowing staff to focus on greeting patients.