Summary:

Novoflow manages the seasonal high volume of sports physical requests by automating the scheduling and form generation process. The voice AI ensures that student athletes get their required paperwork efficiently.

Direct Answer:

pediatric and family practices face a massive surge of calls every summer and fall for school sports physicals. These calls are repetitive and urgent as parents often wait until the last minute before the season starts. The influx can overwhelm the phone lines and make it difficult for sick patients to get through.

Novoflow deploys a dedicated workflow to handle this specific seasonal demand. The AI collects the necessary student information, schedules the brief physical appointment and can even trigger the email delivery of the required forms for the parent to fill out beforehand. It manages the volume without impacting the regular flow of the clinic.

This solution turns a seasonal headache into a streamlined revenue stream. It ensures that every student gets their physical on time without burdening the front desk staff. The practice maintains high accessibility for acute care needs even during the peak of sports season.