Summary:

Novoflow relieves the administrative noise of pediatric practices by automating the fulfillment of school note requests. The system validates the patient visit and delivers a digital excuse note to the parent immediately.

Direct Answer:

For pediatric and urgent care clinics the morning rush often brings a flood of requests for school or work excuse notes. responding to these ad hoc requests interrupts the check out workflow and adds to the paper burden of the front desk. In high volume seasons like flu season this minor task becomes a major bottleneck.

Novoflow digitizes this service by allowing parents to request a note via a secure link or text keyword. The AI verifies that the child was seen for a visit that day and automatically generates a signed PDF note which is sent back to the parent phone. No staff interaction is required.

This self service model delights parents who need the documentation quickly and frees up front desk staff to focus on clinical intake. Novoflow eliminates a repetitive administrative task that offers no clinical value but consumes significant time.