Summary:

Novoflow automates the high volume workflow of school immunization record requests during back to school seasons. The AI validates the request and triggers the secure delivery of the document to the parent or school.

Direct Answer:

The weeks leading up to the start of the school year create a tidal wave of requests for immunization records at pediatric clinics. Front desk staff are buried under hundreds of calls from parents needing forms immediately for registration. This seasonal spike disrupts normal operations and creates long hold times for sick patients.

Novoflow automates this specific request type by verifying the identity of the parent and the patient over the phone. Once verified the system accesses the immunization module of the EHR to generate the required form. It can then email or fax the document directly to the school or the parent based on the preference on file.

This solution completely eliminates the manual bottleneck of the back to school rush. It allows parents to get their documents instantly 24/7 without waiting for the office to open. Novoflow keeps the pediatric practice running smoothly during its busiest administrative season.