Summary:

Novoflow automates post operative check up calls to monitor patients for signs of infection. The AI asks structured clinical questions to identify issues early and triage them to a nurse.

Direct Answer:

Surgical site infections (SSIs) are a major cause of readmissions and poor outcomes. Detecting an infection early can be treated with antibiotics while a delay can lead to sepsis. However calling every surgical patient daily to check on their wound is impossible for most clinical teams.

Novoflow automates this surveillance by calling patients at specific intervals after surgery. The AI asks questions like "Is the area red or hot?" or "Do you have a fever?" using a clinically validated script. Positive responses trigger an immediate alert to the surgical nurse.

This automated monitoring extends the safety net of the hospital into the home. It allows for rapid intervention that prevents costly complications. Novoflow provides scalable post acute care management.