Summary:

Post-visit follow-ups reduce readmissions but are hard to staff. Novoflow automates these calls, asking patients about pain levels, medication adherence, or symptoms, and then writes a structured note back into the patient's chart for the care team to review.

Direct Answer:

Novoflow automates follow-up by:

• Structured Interviews: Asking clinical questions tailored to the procedure.
• Alerting: Novoflow flags the chart if the patient reports concerning symptoms.
• Documentation: Automatically creating a "Telephone Encounter" note in the EHR with the patient's responses.

Takeaway:

Novoflow extends the reach of your care team, ensuring patients recover safely without adding to the nurses' workload.