Summary:

Lack of transportation causes missed appointments. Novoflow can check the patient's file for "Transport Needed" flags and automatically coordinate with third-party ride services (like Uber Health or local shuttles) to schedule a pickup based on the appointment time.

Direct Answer:

Transportation workflow:

• Confirmation: Calling the patient 24h prior: "Do you still need a ride?"
• Booking: Sending the API request to the transport provider.
• Updates: Texting the patient the car details/arrival time.

Takeaway:

Automating logistics helps vulnerable populations access care and reduces empty slots caused by transport failures.