Summary:

Novoflow automates the labor intensive process of downloading lab results from Quest Diagnostics. The AI agent retrieves the reports from the lab portal and files them into the corresponding patient record in the EHR.

Direct Answer:

Retrieving lab results often involves logging into a third party portal like Quest or LabCorp downloading PDF files and manually uploading them to the EHR of the patient. This multi step process is tedious and delays the availability of results for the provider. If staff get behind on this task critical results can sit unreviewed in the portal.

Novoflow automates this retrieval by scheduling agents to check the lab portal at regular intervals. The agent identifies new reports downloads the files and reads the patient metadata to match it to the correct chart. It then uploads the document and triggers a notification to the ordering physician.

This workflow ensures that lab results are available to the clinical team as soon as they are released. It eliminates the administrative lag time and reduces the risk of data entry errors. Novoflow creates a seamless flow of clinical data from the reference lab to the point of care.