Summary:

If the HL7 interface breaks, results sit in the portal. Novoflow agents can log into LabCorp/Quest portals, search for results released in the last 24 hours, download the PDFs, and match them to patient charts in your EHR, ensuring no result is missed.

Direct Answer:

Novoflow scrapes results by:

• Multi-Portal Access: Managing credentials for Quest, LabCorp, and hospital labs securely.
• New Result Detection: Identifying unread or new reports automatically.
• Download & File: Novoflow saves the PDF and uploads it to the EHR "Documents" tab.
• Tasking: The agent alerts the provider to review the new result.

Takeaway:

Novoflow provides a visual "safety net" ensuring that patient care isn't delayed even when standard electronic interfaces go down.