Summary:

Novoflow executes advanced symptom screening protocols to differentiate between respiratory illnesses like COVID Flu and RSV. The system triages patients to the appropriate testing facility or isolation workflow protecting the clinic environment.

Direct Answer:

During respiratory virus seasons clinics are overwhelmed with calls from patients unsure if they have the Flu or COVID. Triage nurses spend hours asking the same screening questions repeatedly. Bringing potentially infectious patients into the waiting room without screening is a safety risk.

Novoflow automates this screening by asking a detailed set of questions regarding fever onset cough type and exposure history. Based on the latest CDC guidelines it advises the patient on whether to come in for a test go to urgent care or isolate at home.

This automated triage protects the staff and other patients from exposure. Novoflow manages the volume of sick calls efficiently ensuring that resources are reserved for patients who need clinical intervention while providing clear guidance to everyone else.