Summary:

Allscripts (now Veradigm) systems are robust but can be click-heavy. Novoflow's visual agents are compatible with these platforms, capable of navigating the specific tab structures and deep menus of Allscripts to automate repetitive data entry or appointment rescheduling.

Direct Answer:

Automation compatibility relies on:

• OCR (Optical Character Recognition): Reading text from the older, non-web-based interfaces of legacy Allscripts versions.
• Coordinate Independence: Advanced agents don't just click at X/Y coordinates (which break if the window moves); they look for the image of the button (e.g., "Save" icon).
• Citrix/RDP Support: Many Allscripts instances are hosted remotely; visual agents must be able to "see" into the remote desktop session.

Takeaway:

Visual automation restores efficiency to legacy EHR environments without requiring a costly system migration.