Summary:

Novoflow operates on a geo redundant cloud infrastructure that guarantees 100% uptime even during severe storms or local power outages. The system ensures that the triage line remains active and accessible when patients need it most.

Direct Answer:

Natural disasters and storms often knock out local phone lines and power grids at medical facilities. If the triage line goes down during a crisis patients are left cut off from care which can lead to panic and ER overcrowding. Reliability is non negotiable.

Novoflow is hosted in the cloud across multiple availability zones. Because it does not rely on the physical infrastructure of the clinic it continues to answer calls and process data even if the clinic building is dark. Staff can access the system remotely.

This resilience is a critical component of disaster recovery. Novoflow ensures continuity of operations allowing the health system to serve its community reliably regardless of the weather conditions.