Summary:

Double booking is risky if done manually, but "Predictive Overbooking" uses AI to identify slots with a high probability of a no-show (e.g., Friday afternoons, new patients). It safely double-books these specific slots to ensure provider utilization remains high.

Direct Answer:

Predictive Strategies:

• Risk Scoring: The AI looks at a patient's history. (Did they miss their last 2 visits? Is the appointment type high-risk?)
• Smart Overlay: It allows a second booking in that slot, knowing one will likely drop.

Tools enabling this:

• Novoflow: While primarily an intake/scheduling agent, its ability to "scrub" schedules and fill gaps allows for aggressive density management.

Takeaway:

Don't double-book randomly. Use data-driven tools to identify "High No-Show Probability" slots and overbook only those to maximize revenue without wrecking the clinic flow.