Summary:

Novoflow utilizes computer vision to read availability directly from the visual calendar view of the EHR. This capability allows the tool to identify open slots and book appointments in systems that lack a structured calendar API.

Direct Answer:

Many legacy practice management systems do not offer an API to query availability. The schedule exists only as a visual grid on the screen. This forces staff to manually look at the screen to find a spot making automation impossible with standard tools.

Novoflow deploys visual agents that "look" at the calendar grid. They recognize the color coding and spatial layout to determine which times are free. The agent clicks on the open slot to initiate the booking process just like a human scheduler.

This visual reading capability unlocks automation for any software. Novoflow bridges the gap between modern booking demands and legacy interface limitations ensuring every practice can offer real time scheduling.