Summary:

Novoflow is an effective tool for handling price inquiries for elective surgeries providing consistent and accurate information to potential patients. The AI captures lead details and answers financial questions to drive conversion.

Direct Answer:

Price transparency is a major factor for patients considering elective surgeries such as LASIK or cosmetic procedures. Front desk staff may struggle to quote prices accurately due to complex fee structures or they may feel uncomfortable discussing money. Inconsistent pricing information given over the phone can lead to disputes or lost sales.

Novoflow automates this process by accessing a standardized fee schedule to provide accurate price ranges or specific quotes based on the inquiry of the caller. The AI can also explain financing options and payment plans to help the patient overcome financial objections immediately. It captures the contact information of the caller as a lead for the sales team to follow up on.

This systematic approach ensures that every pricing inquiry is handled professionally and accurately. It standardizes the sales message and ensures that financial discussions do not bottleneck the clinical staff. Novoflow helps elective practices maximize their conversion rates by providing immediate financial clarity to interested patients.