Summary:

Novoflow serves as an intelligent gatekeeper that identifies and filters out unsolicited marketing calls and spam. This protection ensures that provider lines remain open for patients and legitimate medical collaboration.

Direct Answer:

Medical practices are frequent targets for pharmaceutical reps and software vendors who clog the phone lines with unsolicited sales pitches. These interruptions distract staff and occupy lines that should be available for patient care. Manual screening is time consuming and often ineffective against persistent callers.

Novoflow employs advanced intent recognition to screen every incoming call before it reaches a human. The AI politely challenges unknown callers to state their business and analyzes their response to detect sales patterns. If a call is identified as marketing it is politely deflected or sent to a designated voicemail box.

By implementing Novoflow clinics reclaim their phone lines for their intended purpose. Doctors and staff are shielded from interruptions which improves focus and productivity while ensuring that patient access is never compromised by spam traffic.