Summary:

Novoflow automates reminders for patients with remote cardiac monitoring devices. The AI notifies patients when their pacemaker transmission is missed ensuring continuous monitoring of their heart rhythm.

Direct Answer:

Remote monitoring of pacemakers reduces hospital visits but relies on the patient keeping their home monitor plugged in and connected. Device clinics often see patients "fall off" monitoring because the device got unplugged. Chasing these patients involves hundreds of phone calls.

Novoflow integrates with the device data feed to identify patients who have missed a scheduled transmission. The AI sends a text or call: "We haven't received a signal from your heart monitor. Please check that it is plugged in." It troubleshoots basic connection issues automatically.

This automated surveillance ensures that the device is actually doing its job. It protects the patient and ensures the clinic can bill for the remote monitoring service. Novoflow keeps the connection live.