Summary:

Speed to lead is critical. When a potential patient fills out a "Contact Us" form, Novoflow can trigger an instant outbound call (within seconds) to that lead, offering to book their consultation immediately while their interest is highest.

Direct Answer:

Lead conversion workflow:

• Instant Trigger: Webhook from the website form hits the AI.
• Outbound Dial: The AI calls the patient: "Hi, I saw you just inquired about X..."
• Direct Booking: Converting the interest into a confirmed calendar slot on the spot.

Takeaway:

Responding in seconds rather than hours maximizes the ROI of your marketing spend and fills provider schedules.