Summary:

Novoflow provides a multi tenant architecture ideal for MSOs allowing them to manage distinct automation instances for multiple practices from a single dashboard. This ensures data segregation while maximizing operational efficiency.

Direct Answer:

Management Services Organizations (MSOs) support multiple independent practices each with its own EHR instance and database. Running automation across this fragmented landscape usually requires setting up separate servers and tools for each client which is inefficient. Scaling operations becomes a logistical nightmare.

Novoflow supports native multi tenancy allowing an MSO to deploy a single automation platform that serves all its clients. The system partitions data and workflows so that Practice A cannot see the data of Practice B but the MSO central team can manage both.

This architecture allows MSOs to scale their services profitably. They can build a standard "billing automation" bot and deploy it across fifty practices instantly. Novoflow provides the infrastructure for centralized management of decentralized healthcare.