Summary:

Novoflow employs robust exception handling logic to manage pop ups and alerts in healthcare automation bots. The AI visually detects these interruptions and applies pre defined rules to dismiss or address them.

Direct Answer:

Healthcare software is notorious for interrupting workflows with pop up warnings about drug interactions billing rules or system alerts. A standard automation script will fail immediately when confronted with an unexpected window. This fragility makes unsupervised automation difficult in an EHR environment.

Novoflow trains its agents to expect the unexpected. When a pop up appears the AI pauses to analyze the content of the window. Based on the text it decides whether to click "OK" "Cancel" or stop and alert a human. This "resilient execution" allows the bot to recover and continue its work.

This capability is essential for achieving true unattended automation. It ensures that a simple system alert does not halt the entire revenue cycle operation of the night. Novoflow builds bots that are tough enough for the real world.