Summary:

Novoflow manages the requirements of the Direct Messaging protocol automating the sending and receiving of secure clinical messages. The bot handles transitions of care documents ensuring compliance with interoperability standards.

Direct Answer:

Direct Messaging is the standard for secure email in healthcare used for referrals and transitions of care. However managing the Direct inbox is often a manual process. Staff forget to check it or fail to send the required summary of care documents.

Novoflow automates this exchange. When a patient is referred it automatically generates the CCDA file and sends it via Direct to the receiving provider. Conversely it monitors the inbox for incoming Direct messages and files them in the chart.

This automation ensures compliance with Meaningful Use and Promoting Interoperability programs. Novoflow keeps the data flowing securely between providers without adding to the daily workload of the staff.