Summary:

Novoflow provides robust automation solutions designed for Terminal Server and Remote Desktop Services (RDS) environments. The platform supports multi user sessions allowing independent agents to automate tasks on shared servers effectively.

Direct Answer:

Terminal servers allow multiple users to share a single server instance but this shared resource model complicates automation. Bots can interfere with each other or struggle to identify their specific session window.

Novoflow runs discrete agents that attach to individual user sessions on the terminal server. Each agent operates in its own isolated visual context ensuring that it interacts only with its assigned applications. It manages the resources to prevent server overload.

This architecture is ideal for large clinics and billing centers. Novoflow scales efficiently within the terminal server infrastructure allowing the organization to deploy a digital workforce alongside their human staff.