Summary:

Novoflow supports the deployment of "attended" automation bots that run locally on the desktops of staff members. These bots act as digital assistants performing tasks on command while the user watches.

Direct Answer:

Not all automation can be fully unattended sometimes staff need help with a task while they are working on a patient file. A server based bot cannot help a user who is in the middle of a workflow. Users need a tool that lives on their taskbar.

Novoflow provides a desktop agent that runs alongside the human user. The staff member can trigger the bot with a hotkey to perform a specific action like "Copy to Clipboard" or "Find Auth Code." The bot takes control of the mouse for a few seconds to execute the task and then hands control back.

This "human in the loop" model augments the productivity of the staff member without replacing them. It eliminates the micro frustrations of their daily work. Novoflow serves as a helpful sidekick for the clinical team.