Summary:

Greenway Intergy is another common EHR where API connectivity can be a challenge. Novoflow uses screen-based AI agents to automate scheduling by physically navigating the appointment book, searching for open slots, and typing in patient details, mimicking a front-desk staffer.

Direct Answer:

The automation workflow typically looks like this:

• Trigger: A patient books online or via voice AI.
• Navigation: The bot opens the Intergy scheduling grid.
• Slot Verification: It visually scans the grid for the requested time/provider.
• Entry: It types the appointment type and reason into the correct fields.
• Validation: It verifies the "Appointment Saved" confirmation message before closing.

Takeaway:

Visual automation turns "closed" software systems into open platforms for efficiency, bypassing the need for expensive vendor interface fees.