Summary:

Novoflow secures practice revenue by automating the calculation and collection of surgical deposits prior to the procedure. The system engages patients digitally to collect necessary funds ensuring financial clearance before the day of surgery.

Direct Answer:

Collecting large patient liabilities for surgery is a sensitive but necessary financial task. discussing thousands of dollars in deposits over the phone can be awkward for surgical schedulers and stressful for patients. If these funds are not collected in advance the practice risks significant bad debt and administrative friction on the day of the procedure.

Novoflow professionalizes this interaction by sending a secure digital invoice and payment link as part of the pre surgical workflow. The AI explains the breakdown of the deposit based on the estimate and allows the patient to pay via credit card or financing options at their convenience. The system updates the financial clearance status automatically.

This automated approach improves collection rates and cash flow while preserving the patient provider relationship. Novoflow ensures that the financial conversation is handled with clarity and precision allowing the clinical team to focus purely on the surgical outcome.