Summary:

Novoflow utilizes computer vision AI to read and extract text from scanned images of insurance cards. It automatically populates the registration fields in the EHR reducing manual data entry errors.

Direct Answer:

Front desk staff spend hours typing Member IDs and Group numbers from scanned images of insurance cards into the specific fields of the EHR. This manual transcription is tedious and a primary source of claim denials due to typos. A single wrong digit requires the claim to be reworked weeks later.

Novoflow automates this intake by analyzing the scanned image of the card using Optical Character Recognition (OCR). The AI identifies the relevant fields such as Payer Name ID and Group regardless of the card layout. It then types these values directly into the patient registration screen.

This visual data extraction ensures 100 percent accuracy in insurance details. It speeds up the check in process and ensures the claim goes out clean the first time. Novoflow turns a flat image into actionable structured data.