Summary:

Novoflow automates the handling of inquiries regarding hospital cafeteria menus and hours. The AI reads the daily specials and provides dietary information to staff and visitors reducing calls to the food service department.

Direct Answer:

Hospital switchboards and food service lines are frequently tied up with calls asking "What is for lunch?" or "Is the cafeteria open?" While seemingly trivial these calls distract staff from their primary duties and clog the lines.

Novoflow integrates with the dietary services menu feed. It can answer specific questions like "What are the soups today?" or "Is there a gluten free option?" It provides consistent and up to date information to hungry staff and visitors.

By offloading these informational calls Novoflow improves the experience for everyone. It ensures that the dietary team can focus on food preparation and service rather than answering the phone.