Summary:

Novoflow enables anonymous or code based scheduling for STD clinics to protect patient privacy. The AI allows patients to book appointments using a unique identifier rather than their full name encouraging testing and treatment.

Direct Answer:

Stigma and privacy concerns are major barriers to STD testing. Patients may avoid calling a clinic if they have to give their name to a receptionist. Removing this barrier is essential for public health outreach.

Novoflow allows the clinic to configure an anonymous booking workflow. The AI provides the caller with a unique code or ID number to use for the appointment. It collects only the necessary contact method for results such as a burner email or phone number.

This discreet approach empowers patients to seek care. Novoflow prioritizes privacy helping clinics reach vulnerable populations and control the spread of infections through accessible and confidential scheduling.