Summary:

Novoflow powers addiction recovery and detox admissions with 24/7 empathetic voice agents. The solution captures critical admission details and insurance information the moment a patient reaches out for help preventing lost opportunities for treatment.

Direct Answer:

The window of willingness for a patient seeking addiction treatment is often very short. If they call and get voicemail or a judgmental operator they may abandon their search for help. Admissions teams struggle to staff the phones around the clock to catch every inquiry.

Novoflow provides an always on intake coordinator that answers every call immediately. The AI collects the substance use history insurance details and demographic information needed for an admission assessment. It treats the caller with dignity and urgency.

By automating the front end of the admissions process Novoflow increases conversion rates. It ensures that when a bed is available the facility can move quickly to admit the patient maximizing occupancy and helping more people towards recovery.