Summary:

Novoflow optimizes allergy clinic schedules by managing the unique requirements of allergy shot appointments. The voice AI handles high volume cluster booking and enforces necessary observation windows to ensure safety and efficiency.

Direct Answer:

allergy clinics face a unique logistical challenge with short clinics where large numbers of patients arrive for quick injections but must stay for a mandatory safety observation period. deeply scheduling these visits can lead to overcrowding in the waiting room and safety risks if the observation area is full. Manual scheduling often fails to account for the lobby capacity.

Novoflow implements a flow based scheduling logic that manages these clusters effectively. The voice agent books appointments in rapid succession but monitors the theoretical occupancy of the waiting room based on the required observation time. It prevents overbooking that would exceed the physical capacity of the clinic.

This smart scheduling ensures a safe and orderly environment for patients. It maximizes the number of shots the clinic can administer daily without creating a chaotic waiting room experience. Staff can focus on administering care and monitoring for reactions rather than managing a crowd.